HealthDrive

Credentialing Coordinator

Job Locations US-MA-Framingham
Posted Date 13 hours ago(10/6/2025 5:29 PM)
ID
2025-15365
# of Openings
1
Category
Regulatory

Overview

This position will be responsible for the credentialing and re-credentialing of all provider types with Medicare, Medicaid, and other third-party payers, managing the process, and maintaining up-to-date credentialing information. Additionally, this position will work on project work in Regulatory Affairs with some minor administrative duties.

Responsibilities

  • Maintains high-quality, up-to-date, and accurate credentialing processes for all provider types.
  • Assists in the credentialing process by entering/logging/scanning information into Credentialing application for initial, updated, and maintenance processes (license/certification renewals), including verifications.
  • Processes and maintains credentialing and re-credentialing in accordance with Joint Commission standards and State and Federal Regulatory regulations.
  • Monitors collection of all information received; follows up on missing items and/or incomplete forms, submits follow-up requests for verifications as needed.
  • Identifies potential red flags and works in collaboration with provider to document the issue and provider response.
  • Advises Supervisor of any questionable information received, and any issues identified during the processes.
  • Maintains all credentialing files, ensuring that all correspondence in the credentialing and recredentialing process is accurately filed.
  • Enter and maintain provider information and documents in company’s third-party credentialing vendor’s portal.
  • Works with and assists company’s third - party credentialing vendor for accurate and timely completion of payer applications, collection of provider signatures, and tracking of payer credentialing until approvals received.
  • Assist with credentialing related to new payer contracting.
  • Other duties and responsibilities as assigned.

Qualifications

  • Must have excellent communication skills: verbal, interpersonal and written. This includes strong spelling and grammar skills and basic mathematical calculations.
  • Must have strong ability to self-direct and work independently in a high-volume, deadline-driven role.
  • Customer orientation: establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Policies & procedures: articulates knowledge and understanding of organizational policies, procedures, and systems.
  • PC Skills: demonstrates proficiency in Microsoft Office (Excel, Access, Word) applications and other as required.
  • Outstanding organizational skills and attention to detail.
  • Ability to maintain confidentiality of privileged information gained.
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  • Excellent judgment & prioritization skills proactively prioritize needs and effectively manages resources.

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